Job summary
An enthusiastic and experienced GPhC Registered Pharmacy Technician to support the PCN Pharmacy Team in ensuring the delivery of safe, effective and efficient systems for repeat prescribing and optimisation of medicines management, and supporting the achievement of practice and PCN strategies, services and targets. In order to be successful in this role you will need to have excellent communication skills and good IT abilities, as well as a sound knowledge of medicines management and optimisation gained in either a primary or secondary care setting.
Must be willing, enrolled or have completed the CPPE Primary Care Pharmacy Education Pathway.
Main duties of the job
- To maintain accurate contemporaneous records on all aspects of the care process and patient contact.
- To support, train and supervise the administrative staff involved in the preparation of repeat prescriptions and to participate in the daily preparation of repeat prescriptions in order to ensure high quality streamlined, safe and timely repeat prescribing.
- To support the administration staff with medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.
About us
Preston Park PCN is a group of five surgeries - Beaconsfield Medical Practice, The Haven Practice, Preston Park Surgery, Stanford Medical Centre and Warmdene Surgery. We serve approximately 57,000 patients and aim to support and connect with our local community.
Primary Care Networks (PCNs) bringGP practices together with other local services such as community, mental health, social care and the voluntary sector to look after local populations. PCNs will help to joinupservices at a local level, focusing on the specific needs of these local populations, with patients still accessing routine GP appointments as they do now.
Job description
Job responsibilities
Part time, Fixed Term Contract
Administrative
- To maintain accurate contemporaneous records on all aspects of the care process and patient contact.
- To support, train and supervise the administrative staff involved in the preparation of repeat prescriptions and to participate in the daily preparation of repeat prescriptions in order to ensure high quality streamlined, safe and timely repeat prescribing.
- To support the administration staff with medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.
- To support and deliver the achievement of practice and PCN strategies, services and targets including the Quality and Outcomes Framework targets and, services and other incentive schemes.
- To contribute to and lead on the review and development of protocols and Standard Operating Procedures to improve the efficiency and effectiveness of systems.
- To assist in the appropriate monitoring and management of prescribing budgets and to liaise with the medicines management team at the CCG.
- To prepare evidence based resources and information to support the implementation of rational cost-effective prescribing.
- To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.
- To assist the Clinical Pharmacists with data analysis of prescribing behaviour in line with NICE guidance and local commissioning directives.
- Contribute to the development e.g. developing service pathways, paperwork and sharing good practice across Preston Park Community PCN.
- Clinical
- To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols.
- Provide training and support on the legal, safe and secure handling of medicines, including the implementation and optimal use of the Electronic Prescription Service (EPS).
- To participate in medication audits.
- To provide advice to GPs, staff and patients in changes to prescribing in order to support the improvement of prescribing safety, quality and cost effectiveness.
- Conduct medication reconciliation following discharge from hospital, clinic visits and other transfers of care (e.g. new patients, care home residents), to ensure that medication changes are safely implemented in a timely fashion.
- To support the safe and effective repeat prescribing of high-risk medicines ensuring that regular monitoring as per local/shared care guidance is taking place.
- Working with agreed protocols to reauthorise medications when patients have completed their necessary reviews e.g. pill checks.
- To support the Practice Based Pharmacist to provide medication reviews, patient information leaflets, medicine awareness, and MHRA alerts.
- Supporting medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacists, and referring to the pharmacist for structured medication reviews.
- Conduct consultations to provide advice and guidance to patients regarding medicines optimisation and lifestyle e.g. inhaler techniques, compliance
- Providing specialist Technician areas at a PCN and Practice level. This could include running specialist clinics in practice, and/OR working with the PCN to identify an area where the PCN are struggling with reaching targets and looking to create a service to support this. For example case finding for hypertension.
- Other
- Able to work autonomously and able to manage own workload.
- Participate in data collection data for audit purposes and be responsible for monitoring progress against key performance targets.
- Demonstrates responsibility and accountability for agreed areas of work including delivery of service outcomes and professional development plan.
- Demonstrates respectful and professional communication and other behaviours to internal and external colleagues.
- Values the contributions of other PCN staff and practice staff.
- Developing relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health.
- Providing supervision to apprentice Technician role or similar.
- Being involved in supporting other team members e.g. leadership responsibility.
The above is not an exhaustive list of duties and you will be expected to undertake such tasks that may reasonably be expected within the scope, level of skill and knowledge for this band.
Person Specification
Skills/Knowledge/Experience
Essential
- Attention to detail
- Good organisational skills
- Good keyboard skills
- Excellent customer service skills
- Effective time management
- Team player
- Self-motivated
- Excellent communication skills
- BTEC/NVQ3 or equivalent Pharmaceutical Sciences
- Registered with GPhC
- Must be willing, enrolled or have completed the CPPE Primary Care Pharmacy Education Pathway.
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
- Ability to work independently
Desirable
- Knowledge of medical patient systems
- Experience handing confidential/sensitive information
- Handling conflict
- Able to analyse and interpret prescribing data
- Management of recall systems
- Knowledge of Information Governance and Data Quality
- At least one years experience in medicines reconciliation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Preston Park Community PCN Limited Company
Address
Deneway Surgery
Ground Floor Lions Dene, 11 The Deneway
Brighton
East Sussex
BN1 5AZ
Employer's website
https://prestonparkcommunitypcn.gpweb.org.uk/ (Opens in a new tab)