We are seeking a compassionate and experienced Counsellor to join our multidisciplinary primary care team. The successful candidate will provide short-term counselling interventions to patients aged 16 and over who are experiencing a range of emotional and psychological difficulties, with a strong emphasis on trauma-informed care.The post holder will work under the supervision of the Counselling Service Lead and the Primary Care Network Manager. They should be able to work independently, communicate effectively, and take responsibility for their own tasks and record-keeping, ensuring these are completed to a high standard.
For a counsellor working in a primary care setting, the role involves delivering structured, evidence-based psychological support to individuals experiencing a range of emotional and mental health difficulties. Key responsibilities include direct client work, collaborative practice, service development, supervision, and upholding ethical standards.
The post holder is expected to manage tasks delegated by members of the management teamsuch as the Business Manager, Practice Manager, or GPs. They may also provide supervision and training to other team members when appropriate. The role involves working collaboratively with the wider general practice team to meet the needs of the service, while supporting the implementation of policies and procedures.
Our Primary Care Network (PCN) is made up of three General Practices in Grimsby: Woodfield Medical Centre, Littlefield Surgery, and Pelham Medical Group. Together, we care for over 37,000 registered patients.
The PCN was established to provide more localised support, expand access to services, and enhance the overall patient experience by meeting a broader range of needs and supporting practice capacity. We have a multidisciplinary team of clinicians who work under the mentorship and supervision of our General Practitioners, delivering care both within the practices and out in the community. This team includes Health and Wellbeing Coaches, a Dietitian, a Social Prescriber, and a Paramedic. These roles work collaboratively with one another and closely with our in-house counselling team to provide holistic, person-centred care that addresses both physical and mental health needs.
Key Responsibilities
- Deliver high-quality, evidence-based counselling interventions to clients referred by GPs or other primary care professionals, including short-term, goal-focused 1:1 session both in-person and remotely.
- Conduct comprehensive psychological assessments to determine appropriate therapeutic approaches and collaboratively formulate, implement, and review personalised care plans.
- Maintain accurate and timely clinical documentation, including assessments, progress notes, reports, and discharge summaries, in line with data protection, confidentiality, and professional standards.
- Build effective therapeutic relationships to support client engagement and positive outcomes within a primary care setting.
- Work collaboratively with GPs, nurses, mental health professionals, and other allied health and statutory services to deliver integrated and holistic care.
- Demonstrate thorough understanding of safeguarding protocols, taking timely action and escalating concerns in line with organisational and legal requirements.
- Engage in regular clinical supervision, reflective practice, and appraisals to support personal and professional development.
- Contribute to the ongoing development of mental health services, including service improvement initiatives, psycho educational workshops, and group interventions where appropriate.
- Provide mentorship to student counsellors on placement, supporting learning and professional growth within ethical and clinical guidelines.
- Design and deliver internal or external training to promote psychological awareness and enhance multidisciplinary skills across the service.
- Uphold professional accountability by adhering to relevant ethical frameworks (e.g. BACP, UKCP, AFT), maintaining current registration or accreditation, and complying with legal standards such as the Mental Health Act 2007 and Mental Capacity Act 2005.
- Manage workload effectively, demonstrating flexibility and responsiveness to service demands and priorities.
- Operate in line with Health and Safety legislation and organisational policies, ensuring safe, efficient, and values-driven practice using appropriate digital systems.
- Positively influence service culture by modelling a compassionate, person-centred, and values-led approach to mental health care.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Freshney Pelham Care Ltd
Freshney Green PCC
Sorrel Road
Grimsby
NE Lincolnshire
DN34 4GB
https://www.freshneypelham.co.uk (Opens in a new tab)