Currently the vacancy is for 15 hours per week.
Mon - 8am -11am
Tues-Fri 4pm - 7pm
Duties will include:-
Welcome Patients and visitors to the practice
Assist Patients on the phone, electronically and in person
Help to maintain the safety and comfort of Patients
Maintain records of appointments, financial transactions and other administrative duties
Keep Patient records accurate and up to date
Take part in recalls for Patient health checks
Maintain skills and undertake such training and development as may from time-to- time be required to maintain personal competency
Participate in all activities required by CQC registration
Greet Patients in person, working to put them at ease and giving any explanations within your competency
Signpost Patients to the correct service to ensure that they receive the right care first time
Make and change appointments as required
Maintain clinical records.
Report all significant events, including near misses for inclusion in the Risk Register
Practice the highest standards of confidentiality when dealing with all aspects of Patient information.
Participate in activities required to assess compliance with CQC Fundamental Standards.
Use all equipment in accordance with published instructions and guidelines
Report any faults or safety worries with equipment and premises
Open and distribute Tame Valley Medical Centre post both on paper and electronically
Process repeat prescription requests
Assisting Patients with registrations and processing the paperwork
Completing all Patient information in electronic and/or paper records
Maintain Patient electronic medical records
Accessing relevant Patient information when required.
Daily preparation and close down of consulting rooms
Ensure consulting rooms are stocked with the necessary equipment, information and forms to enable clinics to proceed without interruption
Maintain and encourage adequate security measures, ensuring all consulting rooms are locked when not in use
Maintain the Health and Safety of all staff, Patients and visitors
Participate in regular reviews of personal development plans
Tame Valley Medical Centre is a General Practice commited to providing the best quality of care and experience to its patients.
The Reception Team are vital in achieving this goal.
We are a small team of individuals working as a Team to further enhance the patient experience
Welcome Patients and visitors to the practice
Assist Patients on the phone, electronically and in person
Help to maintain the safety and comfort of Patients
Maintain records of appointments, financial transactions and other administrative duties
Keep Patient records accurate and up to date
Take part in recalls for Patient health checks
Maintain skills and undertake such training and development as may from time-to- time be required to maintain personal competency
Participate in all activities required by CQC registration
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Tame Valley Medical Centre
Tame Valley Medical Centre
Friar Park Road
Wednesbury
West Midlands
WS10 0JS