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Medical Receptionist

Job summary

Attenborough Surgery are seeking a part-time medical receptionist to join our busy team at the Bushey Surgery, due to our continued increase in the volume of calls and new patient registrations.

This position is offered on a part time basis for 19.5 hours per week, set shifts and days according to surgery requirements and a minimum of 3 half days. General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills.

The shifts are as follows:

  • Monday 2pm-8pm (6hrs)
  • Thursday 7:15am-1:15pm (6hrs)
  • Friday 12.30pm-8pm (7.5hrs)

A commitment to a full 2 week training programme will be required on acceptance of this role.

Main duties of the job

  • 95% phone work, to include booking appointments.
  • Small amount of administration relating to the calls taken.

About us

Attenborough Surgery is a very busy, forward thinking 5 partner, 11 salaried GP practice. We have a practice list size approximately 30,000 patients, and are based over 4 surgery sites. We are a single practice Primary Care Network and a well established training practice, respected for its collaborative working, training, teaching, and personal development within its team.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

  • na

Experience

Essential

  • Call centre experience is an advantage.
  • A positive can-do attitude together with good team working.

Desirable

  • A background in general practice reception would be an advantage, but is not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

London Road

Bushey

Hertfordshire

WD23 2NN


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

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