Housekeeper

Job summary

Housekeeper

Do you want a role that is an integral part of the patient's journey through the hospital? Do you enjoy being busy and in a role with pace? If yes, then this could be the role for you as an exciting opportunity has come up to join our inpatient ward team as a Ward Housekeeper.

Working on the Acute Frailty ward, the successful candidate will work closely with the ward team (nurses, medical staff and allied health professionals) to ensure the patients on our ward receive the highest standard of care on the inpatient unit. The Housekeeper role is patient facing, you will be leading the meal service by helping patient's complete menus, delivering meals and hot drinks, clearing away meals and helping deliver snacks. You will be responsible for topping up supplies, ordering equipment, cleaning and maintaining clinical equipment, ensuring the ward area is clean, welcoming and tidy along with reporting faults and general admin tasks.

Main duties of the job

This role requires someone who has an interest in nutrition, can work pro-actively, and has excellent communication and organisational skills. The successful candidate must be able to work well under pressure due to the role having competing demands at times. The post holder will need to be computer confident and be willing to undertake training to be self-reliant in using multiple NHS applications. They must be willing to work with the dietitians to ensure that patients meal choices and nutritional intake is appropriate for their requirements.

We are looking for somebody who can work 37.5 hrs per week. Shifts are 11.5 hrs per day and will be covered on a rotational basis, covering 7.00 am - 19:30 pm and to include some weekend and bank holiday working.

We are a really friendly and welcoming Ward team who will support you in your new role. For an informal discussion about the role, please contact Claire Thomas or Deborah Taylor 0117 4146200.

About us

Patients are the most important people in the health service and are at the centre of what we do. Patients and carers are the 'experts' in how they feel and what it is like to live with or care for someone with a particular illness or condition. The patients' experience of our services should guide the way we deliver services and influence how we engage with patients every day in our work.

All staff should communicate effectively in their day to day practice with patients and should support and enable patients/carers to make choices, changes and influence the way their treatment or care is provided. All staff, managers and Board members should work to promote effective patient, carer and public involvement in all elements of their work

We have a duty to involve, engage and consult with patients, carers and families about plans for health facilities and the provision of our services. North Bristol NHS Trust wholeheartedly embraces the principles of patient partnership and has made clear its commitment to involve patients in key aspects of its work, which will be further strengthened through becoming a Foundation Trust.

Job description

Job responsibilities

To encourage and assist patients to order food, where necessary taking into account special needs and medical requirements as directed by ward staff.
To ensure people have any assistance they require to eat and drink and to monitor food

intake in conjunction with the ward nurse.

To prepare and serve hot/cold snacks (e.g. breakfast) as requested offering a 24 hour snack service.
To serve meals in conjunction with the nursing team, ensuring patients intake is known and that their dietary needs are met.
To provide eating assistance, e.g. cutting up food, placing food within reach/ feed patients and providing friendly encouragement to patients with regards to eating.
To prepare hot/cold beverages including appropriate trolley/equipment regularly at scheduled times.
To ensure all regenerated meals and beverages are served at the correct temperature according to food hygiene regulations and Trust operational policy.
To prepare areas where food and beverages are served/consumed to ensure a pleasant environment for patients.
To wash all equipment/utensils used in preparation, regeneration, serving and consuming food and beverages at breakfast and on beverage rounds.
To check that the ward kitchen is clean and tidy at all times, e.g. discarding out-of-date food and stock rotation beyond the daily clean by the patient support team (PST).
To ensure refrigerated food is labelled and stored correctly in accordance with Trust operational policy.
To ensure in conjunction with the ward nurse that discharged and newly admitted patients meal requirements are actioned.
To co-ordinate extra meal requirements that may arise.
To ensure that patients whose fluid intake is not medically restricted have access to fresh water.

Person Specification

Education

Essential

Education
Experience
Knowledge of food safety policies

Desirable

2 years experience
Awareness of food safety

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Bristol

BS10 5NB

Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Apply with NHS Jobs